This is part of an ongoing story about a patient suicide. Click here for
Patient Suicide Part One: The Phone Call, here for
Patient Suicide Part Two: 30 Minutes to Think, here for
Patient Suicide Part Three: Fully Present, here for
Patient Suicide Part Four: What's a Life Worth, here for
Patient Suicide Part Five: Treat People Like They Matter, here for
Patient Suicide Part Six--Leftovers, here for
Patient Suicide: Part Seven--Training Monkeys/Herding Cats, and here for
Patient Suicide: Part Eight--On Scarves and Lessons Learned
With some well trained and carefully manicured hubris in place, it was a phone call that I thought could never happen to me. I've had 12 years of post-secondary education, over 10,000 hours of supervised clinical practice with some of the most brilliant psychologists in the country, and more than two decades of work experience. Arrogance and hubris, right? Denial, too. I knew this phone call would come some day. I just hoped I'd make it a little longer.
In the months since I've received the phone call, I've struggled with whether I should speak openly about the call. I've convinced myself every way I know how that I shouldn't write this. Psychologists do not violate the privacy and dignity of their patients. Yes, that's right. However the phone call isn't really about a patient. It's about a psychologist's response. I can't find protection from this topic behind the veil of confidentiality.
Psychologists don't self-disclose. That one almost got me. One wouldn't want to share thoughts or experiences that are too deeply personal or too deeply private. Psychologists just don't do that. It might contaminate my work with patients. This of course is just poppycock. Therapists engage in self-disclosure. Our choices in office decor, clothing, attitude toward therapy--all are forms of self disclosure. Psychologists are masters at self-disclosing for a purpose. We are not--and cannot--be an invisible blank screen. We always are disclosing something--the question is are we aware of what we are sharing and aware of the reasons we are sharing.
Fine then. I cannot hide behind confidentiality or arbitrary rules about self-disclosure. Maybe I just don't want to share. That's a perfectly good reason. Right? Well yes it is. Of course I can always decided to keep something private if I want to. Of course. But why, why do I want to keep it private?
It became clear to me today that the only reason I've not yet written this is fear. Fear of judgement. Fear of being viewed as a failure. Fear of finding out that I indeed, actually did fail. Fear. That's not a very good reason to stay silent.
It's likely that if I'm having this experience, there are many others who are having this experience. Who am I to disagree with
Irv Yalom when he says "the recognition of shared experiences and feelings among group members and that these may be widespread or universal human concerns, serves to remove a group member's sense of isolation, validate their experiences, and raise self-esteem."
Fine Irv. I was almost able to resist you and your logic, and then
Marsha Linehan had to chime in. I read an
article today from the New York Times in which Dr. Linehan disclosed her personal sturggle with mental illness. She said "so many people have begged me to come forward, and I just though--well, I have to do this. I owe it to them. I cannot die a coward."
So really. What's a psychologist to do? Ignore Irv's observation about the curative power of bringing a universal experience into the public eye? Ignore Marsha (as if one could do that) and die a coward?
So I write.
It was late in the afternoon when my phone rang. I already knew what the message was.
Never early, never late, I would open up the door when the church bells behind my office rang marking the new hour and find my patient walking in the door. The day my phone rang my patient wasn't there. "Strange", I thought. She never missed an appointment. She was never late, never early. I knew there was something wrong well before the phone ever rang.
While I was busy telling myself that there was clearly going to be some sort of funny explanation for her no-show, on a deeper level I started preparing for the storm that was to come. While I wasn't emotionally ready, I did exactly what I was trained to do.
I waited for 15 minutes and then called my patient. As I rule, I never call patients the day they miss an appointment. This time I made the call. I knew the risks facts for this patient. I knew the signs. I knew just what to do. I called my patient. No answer on her mobile. No answer at home.
Still not fully aware of the storm I was preparing for, I went into crisis mode. I knew with urgency that I needed to start taking increasingly more aggressive steps to contact my patient. On a deep level, I knew what I was going to find out.
A storm was coming. Be prepared. It was like a well choreographed dance. I left messages, and gave a deadline.
"I'm worried," I said into the voice mail.
"You're never late, you're never not here."
"Please call me as soon as you get this. If I don't hear from you in an hour I'm going to contact your friend. If your friend hasn't heard from you I'll have the police come to your house to do a wellness check. If the police can't find you and tell me that you are okay I'll have no choice but to fill out papers to have you involuntary hospitalized. Please call. I'm worried."
For those of you who aren't therapists or are therapists who are still in training, you should know that in the jurisdiction in which I'm licensed, if I'm concerned about the safety of a patient I have a range of options available to me. The least invasive is a wellness check. A psychologist, or concerned person, can contact local law enforcement, explain the situation, and ask for a wellness check to be done. When I feel a patient is in imminent danger, I am allowed by law to loosen the laws of confidentially in the service of protecting my patient--this is why I felt comfortable with the plan of contacting the best friend of my patient and then contacting the police. The key here is that once I signal to the outside world that I'm concerned about a patient's safety (e.g., contacting a friend, doing a wellness check) I have to keep working and finding and assuring that patient is safe until I either exhaust all reasonable options, get the patient to safety, or otherwise feel sure that the patient is safe.
My patient's appointment time came and went. My next patient came, and that hour ended too.
"I'll check my voice mail", I thought. Surely my patient will have called by now. Right? I entered my password to get into my voice mail. One new message. Good. Something must have happened. She called. She'll feel guilty she missed her appointment. We'll talk about that. We'll move on.
The phone call came. The one I always knew I would get. The one I hoped I would never get.
"Hi Dr. Mihalko," the strained strangers voice said. "This is so-and-so, a friend of your patient so-and-so." She used xxxx over the weekend to kill herself. She left a note. The one thing she asked me to do was to call you and tell you what happened."
The phone call had come.
A patient had died.
I felt like I had been slapped.
I sat down in the chair my patient had always sat on. My dog came to me, wagging her tail, looking up to me as if to say she knew. We both knew before the phone call came.
"I must have heard this wrong," I told Maggie the therapy dog. "I think she said so and so tried to kill herself, and that she is in the hospital." I listened to the message again. I must have missed the part where I was told what hospital she was in. I'd call her psychiatrist, call the hospital, and maybe arrange to visit.
I listened to the message again. Nope. It was the call. My patient wasn't in the hospital. She was dead.
"No no no Maggie," I said again. I'm not hearing this right. I listened to the message a third, fourth, and finally a fifth time before I alternated between laughing and cursing at
Elizabeth Kubler Ross. Damn her for being right that the first stage of grief is denial.
The phone call that I always knew would come had arrived. That call I always hoped would not happen had finally happened. Twelve years of post-secondary education, more than 10,000 hours of supervised clinical experience, twenty years of experience in a variety of counseling settings... All those experiences brought me this single point in time.
I reached the absolute limit of my training.
I had state-of-the art training in the assessment, management, treatment, and prevention of suicide.
No one ever told me what to do after the phone rang.
Whoops.
So I write. This is part one. There will be more parts. I don't yet know how many parts I will write. I don't know over how long of a span of time I will write about this. I will write. That I know.
I write because I have learned that psychologists and other therapists don't want to talk about this. There is a secret club of clinician survivors of suicide. Many of us are hidden. Some are silent because they are afraid of what people might say. Other's stay silent because no one will listen. Many will avoid us because they are afraid of what will happen when their phone rings some day.
There are lots of you out there who aren't clinicians who are also in this club of suicide survivors. I'm writing for you too.
I write for those of us who have already received the call and are struggling to make sense of it. I write for those who have not yet received their call.
I hope these words give you a guide.